top of page

Shipping Policy

Shipping Policy – NM Desert Muse
 

Thank you for shopping with NM Desert Muse! Below you’ll find details on how we process and ship your orders.

 

Processing Time

​

  • All orders are processed within 2–3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • During high-demand times (holidays, sales), processing may take a little longer.

​

Shipping Rates & Delivery Estimates

​

  • Flat Rate Shipping: $5 per order

  • Free Shipping: On all orders over $50

  • We ship via USPS.

  • Estimated delivery times (after processing):

    • Standard Shipping: 3–5 business days

    • Priority Shipping: 1–3 business days

Delivery delays can occasionally occur due to carrier issues or weather conditions.

​

Shipping Locations

​

  • We currently ship within the United States.

  • At this time, we do not ship internationally.

​

Order Tracking

​

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • You can track your package through the carrier’s website.

​

Lost, Damaged, or Delayed Packages

​

  • NM Desert Muse is not responsible for delays caused by the shipping carrier.

  • If your package is lost or arrives damaged, please contact us within 7 days of delivery at [your email/contact info], and we’ll work with you to make it right.

​

Local Pickup

​

  • Local pickup is available in Albuquerque and Mountainair, New Mexico by appointment only.

  • Customers choosing this option will be contacted to arrange a pickup time.

​

Customs, Duties & Taxes

​

  • All applicable sales tax is calculated at checkout.

  • We do not ship internationally, so customs fees do not apply at this time.

​

Contact Us

​

If you have any questions about your order or shipping, please reach out:

bottom of page